Privacy Policy for Balaji Washing and Fridge Repair Services
Effective Date: 16-8-2023
Balaji Washing and Fridge Repair Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and physical address.
- Service Details: Information about your washing machine or refrigerator, including brand, model, and issues reported.
- Payment Information: When required, for processing service payments.
- Usage Data: Interaction with our website or app, if applicable (e.g., IP address, browser type).
2. How We Use Your Information
We use your information to:
- Provide repair and maintenance services.
- Respond to inquiries and schedule appointments.
- Improve our services and customer support.
- Process payments and issue receipts.
- Send service updates, promotions, or offers (with your consent).
3. Information Sharing
We do not sell, rent, or trade your personal information. However, we may share your data:
- With technicians or service providers to complete your requested services.
- To comply with legal obligations or enforce our terms and conditions.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Opt-out of receiving marketing communications.
- Request deletion of your data, subject to legal or contractual obligations.
6. Cookies and Tracking
If we use cookies on our website or app, they help us analyze traffic and improve your experience. You can manage your cookie preferences through your browser settings.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Balaji Washing and Fridge Repair Services
Phone: 072889 57044
Email: ymudi9895@gmail.com
Address: No.224, 2nd Cross, 2nd Main, Vijayananda nagar, Nandini
Layout, Bengaluru, Bengaluru Urban, Karnataka, 560096